Privacy Policy & Terms of Service

Privacy Policy

MilenAi Digestive Health Consulting ("MilenAi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website milenai.health, subscribe to our newsletter, purchase educational courses, or engage with our consulting services.

By accessing our website or services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or subscribe to our services.

Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, and professional title when you subscribe to our newsletter, request consulting services, or contact us
• Professional Information: Employer name, nursing license information, and credentials when registering for continuing education courses
• Payment Information: Billing address and payment details when purchasing courses or services (processed securely through Stripe—we do not store credit card numbers)
• Communication Preferences: Your preferences for receiving newsletters, updates, and marketing communications

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs
• Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic

How We Use Your Information

We use the information we collect to:

• Deliver newsletters and educational content you've subscribed to
• Process course enrollments and issue CE certificates
• Provide consulting services and respond to inquiries
• Send administrative communications (confirmations, receipts, updates)
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights

Third-Party Services

We work with trusted third-party service providers to operate our business:

Mailchimp (Email Marketing)

We use Mailchimp (The Rocket Science Group LLC) to manage our newsletter subscriptions and email communications. When you subscribe to our newsletter, your email address and name are stored in Mailchimp's secure systems. Mailchimp is compliant with GDPR and maintains robust data protection practices.

• Mailchimp Privacy Policy: mailchimp.com/legal/privacy

Stripe (Payment Processing)

We use Stripe for secure payment processing. Your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe is PCI-DSS compliant.

• Stripe Privacy Policy: stripe.com/privacy

GoDaddy (Website Hosting)

Our website is hosted on GoDaddy's secure servers. GoDaddy provides SSL encryption and server-level security measures.

Newsletter & Email Communications

What You'll Receive

Our newsletter, "GI Insights", delivers curated clinical research, industry updates, and professional development resources for gastroenterology and endoscopy nurses. Emails are typically sent weekly or monthly depending on your subscription preferences.

Email Frequency

• Weekly Digest: Curated research summaries and clinical updates
• Monthly Deep-Dive: In-depth clinical reports on specialized topics
• Occasional Announcements: New course releases, webinars, or important updates

Unsubscribe

Every email includes an unsubscribe link at the bottom. You can also manage your preferences or unsubscribe by contacting us at info@milenai.health. We honor all unsubscribe requests within 10 business days.

Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at info@milenai.health.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• Secure, encrypted storage for sensitive information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Terms of Service

Acceptance of Terms

By accessing or using milenai.health, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the website.

Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these terms. You may not:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the site
• Interfere with or disrupt the site's operations
• Reproduce, distribute, or sell content without written permission

Educational Content & CE Courses

Our continuing education courses are approved by the Nevada State Board of Nursing. Course materials are for educational purposes only and do not constitute medical advice. Certificates are issued upon successful completion of course requirements and are valid for CE credit as specified in each course.

• All course purchases are final. Refunds may be considered on a case-by-case basis within 7 days of purchase if the course has not been started.
• Course content is copyrighted and may not be reproduced or distributed without permission.
• Certificates are issued to the individual who completed the course and cannot be transferred.

Intellectual Property

All content on milenai.health—including text, graphics, logos, course materials, and software—is the property of MilenAi Digestive Health Consulting and is protected by copyright, trademark, and other intellectual property laws.

Disclaimer

The information provided on this website is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Limitation of Liability

MilenAi Digestive Health Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after changes constitutes acceptance of the new terms.

HIPAA Notice

MilenAi Digestive Health Consulting provides consulting services, continuing education, and professional resources for healthcare providers. Our services are directed at healthcare professionals, not patients seeking medical treatment.

If you are a healthcare organization seeking consulting services that may involve access to PHI, we will execute a Business Associate Agreement (BAA) as required by HIPAA before any engagement involving PHI.

For telehealth services or patient-facing services, separate HIPAA-compliant protocols and notices apply.

Contact Information

If you have questions about this Privacy Policy, Terms of Service, or our data practices, please contact us:

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